Booking terms + information

Following terms applies to all our (Puruvesi Holiday Villas Y-1213850-9) bookings and cancellations of booked services if a booking is done directry from Puruveden Lomahuvilat either by email or phone. A binding agreement between both parties is made once the client has paid the whole amount of booking, by the due date, which is the arrival date.

You can book our villas year-round. At summer season and at Christmas and New Year’s the minimum duration of booking is one week.

Disabilities
We deeply apologize that our villas aren`t suitable for disabled customers due to many steps and different land forms.

Check in and check out
Check in time is from 16.00 (4 pm) on the day of arrival. Check out time is 12.00 (noon) on the day of departure.
Late arrival: arriving after 16.00 (4 pm), customer is kindly asked to contact us as soon as possible by phone +358408226285 and let us know the arrival time.

Keys
We will meet you and hand over the keys for your villa. We will also collect them on your departure day. Please give us a call about half and hour before your arrival so that we will be there to greet you.

Driving instructions
You will get driving instructions by email.

Contact information
Email info@puruvedenlomahuvilat.com
Phone +358408226285
Puruvesi Holiday Villas | Katri Paajanen

Payment terms
You will pay the whole booking cost on your arrival day, by cash. If you prefer paying by bill, please let us know and we will send you the invoice by email before your stay.

Staying with us
The rent includes free use of villa and its amenties, lakeside sauna (year-round in Kalliohovi, in summertime in Riuttahovi), carport, and outdoor bathtub (bath barrel). The rent also covers the furnishings, cooking and eating utensils, bedclothes, linen, sheets, towels, rowboat and lifejackets and firewood.

Please note: in wintertime (Dec - Apr) bathtub heating 50 € and lakeside sauna heating by Kalliohovi 50 €.

Fishing permits
You will be obligated to have a fishing permit in order to do fishing in Finland. The permit does not include in your booking. We are happy to tell you more in case you want to go fishing.

Smoking
Smoking is not allowed in your villa. There is a separate smoking area outside.

Pets
Pets are not allowed.

Cleaning
The final cleaning is included.
Customers take care about the necessary cleaning (eg. dishes) during their stay.
If the villa is left exceptionally messy or there is eg. allergy-renovation-cleaning needed, the customer is under an obligation to pay the bill of housecleaning company.

Amount of people
The number of people using the villa must not exceed the number agreed on during booking.

Customer’s right to cancel the reservation
The customer has the right to cancel the booking before the beginning of the rental period. Cancellation must be made by sending us email. Puruveden lomahuvilat has the right to charge an office fee of 50€ for any change of bookings.

Puruvesi Holiday Villa`s right to cancel the agreement
Puruvesi Holiday Villas has the right to cancel the agreement, if the customer fails to pay or misses the payment deadline.

Customers right to hand the booking over to another person
The customer has the right to change traveller`s information or hand the rights of the booking over to another person 7 days before the departure. Puruvesi Holiday Villas has the right to charge office fee of 50€ for any change of bookings.

Force Majeure
In case of force majeure the customer is entitled to a full refund of the amount paid to Puruvesi Holiday Villas. Puruvesi Holiday Villas is not responsible for any harm that is caused by force majeure or any other unpredictable reason. These kinds of reasons are eg. war, natural catastrophe, infectious disease, walkout and such incidents.

Repairing of accidents and flaws
In case the customer does not report about a flaw in a reasonable time to Puruvesi Holiday Villas, it cannot be appealed on. A flaw that can be fixed during the rental period has to be reported as soon as possible. Puruvesi Holiday Villas has to fix the flaw immediately at its own cost. However, Puruvesi Holiday Villas can refuse from fixing the flaw if it would lead to unreasonable costs or harm. The customer can refuse from fixing if it would lead to essential harm for them. Discount: If the flaw has not been fixed immediately at Puruvesi Holiday Villas cost or the flaw is unfixable, customer has the right for corresponding discount depending on the significance of the flaw. If the customer disallows the fixing of the flaw without it leading to essential harm for them, the customer loses the right for discount.

The customer is obligated to report and pay the owner for any damage caused to the villa, lakeside sauna, carport or the contents of them.

If the customer and Puruvesi Holiday Villas fail to reach an agreement, any disputes will be settled by the Mikkeli District Court.

Insurance
We recommend our customers to have a proper insurance during the stay.

Puruvesi Holiday Villas reserves the right to change the information given in brochures and on the website.